As part of its activities for Service Level Management, EGI distributes monthly statistics with information about the quality of service (availability and reliability) provided by its Resource Centres. However, performance is based on monitorig results, and can be adversely affected in case of malfunction of the local monitoring system instance.
A new operational procedure (PROC10) is now available to compensate for this, allowing site administrators to request the re-computation of SAM monitoring results (OPS VO), and of the related availability/reliability monthly statistics. The procedure was approved this month by the EGI Operations Management Board.
Re-calculation can be requested in case of problems due to the malfunction of the SAM monitoring system itself. You can consult the procedure at https://wiki.egi.eu/wiki/PROC10.
FOR MORE INFORMATION see:
- EGI operational procedures
- EGI Availability/Reliability monthly reports
- EGI Availability/Reliability statistics