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"tag:"support""


Title and summary Date/time
1
EGI user support requirements publicity
In the beginning when the requirements tracking (RT) system was setup it was not publicly accessible, it required to have an EGI SSO (Single Sing-On) in order to submit new requests or to see the existing user support requirements. That led to many ...
Feb 22, 2012
4:24:00 PM
2
User Community Communiqué
The User Community Board comprises representatives from groupings of researchers that EGI refers to as Virtual Research Communities or VRCs. The UCB meets monthly typically via telephone conference with open face to face meetings held twice a year at the ...
Dec 9, 2011
2:32:00 PM
3
User Community Board Meeting: 31 October, 2011
Meeting summary for publication and circulation. The User Community Board met via a teleconference on 31st October 2011. Representatives were present from the following communities: Earth Sciences, Life Sciences (LSGC), Auger, Digital Cultural Heritage ...
Nov 7, 2011
10:40:00 PM
4
User Community Board meeting: 15 July, 2011
This is the first of what will become a regular monthly posting, namely a summary of the discussions from the previous User Community Board(UCB)meeting. The UCB enables representatives from the user communities to meet and share grid experiences and ...
Aug 5, 2011
1:48:00 PM
5
Why communication is at the heart of user support at EGI
The stated goal of EGI is to enhance European research through the provisioning of a Pan-European e-Infrastructure and ecosystem. Simple to say, complex to achieve. Multi-national scientific communities are heterogeneous in many respects. Understanding ...
Feb 23, 2011
5:53:00 PM