The role of Operations in EGI is to coordinate and perform the activities required to deliver services at an agreed service levels to the targeted consumers. Operations teams are also responsible for the ongoing management of the technology that is used to deliver and support these services.
EGI.eu has an Operations team that coordinates the work of (about) 32 distributed Operations Centres. Of these, 22 Operations Centres are managed at a national level, one is coordinated by a European Intergovernmental Research Organisation (CERN) and four by are responsible for non-European operations: Asia Pacific, Canada, IGALC, and Latin America.
List of EGI Operations Centres (valid personal certificate required)
Locally, Operations Centres are responsible for supporting their Resource Centres, monitoring their performance, collecting requirements and representing them in EGI’s Operations Management Board and its associated groups. Globally, the Operations Centre contributes to the development of the EGI operations roadmap and the evolution of EGI operations.
EGI Operations Architecture (Jan 2011)
EGI Grid Service Management Best Practices (Aug 2011)
Newsletters for Regional Operators on Duty