Strategy and Innovation Officer
email@example.com | skype: oappleton
Owen is Service Portfolio Manager at the EGI Foundation working on Service Strategy, Service Portfolio Management, IT Service Management training and consultancy. He holds a BSc. in Biochemistry and an MSc in Science Communication from Imperial College, London.
Owen was a leading author of the FitSM standard, is a certified FitSM trainer and is co-chair of the FitSM working group within standard owner ITEMO (IT Education Management Organization). He holds en Expert certification in FitSM as well as certifications in ITIL and ISO 27k. Owen has the role of Service Portfolio Manager for EGI and he chairs the Services and Solutions Board (SSB).