Operations Coordination and Support guarantees that a set of management and coordinating activities are in place to ensure that operational activities run smoothly across the e-infrastructure.
This service guarantees a seamless federated infrastructure where services are delivered at an agreed service level.
Operations Coordination and Support makes sure that members of the EGI Council have:
- Established processes to coordinate operations, user communities, security, integration, and service management
- Access to reports and documentation on policies, information procedures, best practices, data gathering or Operational Tools
- The opportunity to develop their own teams working groups, task forces and shared practices
- Facilitated access to existing knowledge