Open registration training courses are mainly targeted for individuals interested in attending one of the available FitSM training courses. For organisations needing several members of staff to be trained at a mutually agreed date and location, please see the EGI In-house training offer.
Upcoming training courses
Training overview, detailed agenda and registration available for each of the following courses (redirection to Indico event management system):
- Advanced Service Planning and Delivery (SPD): 6-8 June 2018 – Amsterdam, the Netherlands
- Advanced Service Operation and Control (SOC): 18-20 June 2018 – Amsterdam, the Netherlands
- Expert: 20-22 June 2018 – Amsterdam, the Netherlands
Prices
[1] Prices include lunch, coffee breaks, administration overhead, copies/print-out. EGI Foundation is VAT exempt for delivery of professional training courses.
[2] Fees are set by ITEMO and charged by any examination institute supporting FitSM.
*The Expert Bridge course is available to anyone with ITIL expert and/or ISO/IEC 20000 consultant/auditor accreditations. This side entry course combines both Advanced and Expert levels into 2 days for a single FitSM Expert Certificate.
EGI Trainers
Courses in German
The EGI Foundation has also partnered with mITSM, an IT management training and consultancy company based in Munich, who offer courses in German.
Visit the mITSM website for more information on courses available and register your place.
Past EGI FitSM Events
2018
- Foundation: 22-23 May 2018 – Amsterdam, the Netherlands
- Foundation: 19-20 Apr 2018 – Malaga, Spain (co-located with the EOSC-hub conference)
- Advanced Service Operation and Control In-House: 1-2 Feb 2018 – Amsterdam, Netherlands
- Advanced Service Planning and Delivery In-House: 30-31 Jan 2018 – Amsterdam, Netherlands
- Foundation In-House: 29 Jan 2018 – Amsterdam, Netherlands
- Foundation: 8-9 Jan 2018 – Amsterdam, Netherlands (co-located with the EOSC-hub kick-off meeting)
2017
- Advanced Service Operation and Control In-House: 11-13 Dec 2017 – Rome, Italy
- Foundation In-House: 16 Nov 2017 – Cambridge, UK
- Advanced Training in Service Planning and Delivery In-House: 13-15 Nov 2017 – Cambridge, UK
- Advanced Service Planning and Delivery In-House: 20-21 Sept 2017 – Amsterdam, Netherlands
- Advanced Service Operation and Control In-House: 18-19 Sept 2017 – Amsterdam, Netherlands
- Foundation In-House: 5 Sept 2017 – Amsterdam, Netherlands
- Foundation In-House: 4 Sept 2017 – Amsterdam, Netherlands
- Foundation In-House: 30 Aug 2017 – Amsterdam, Netherlands
- Foundation In-House: 1 Aug 2017 – Amsterdam, Netherlands
- Expert: 21-23 Jun 2017 – Amsterdam, Netherlands
- Advanced Service Operation and Control: 19-21 Jun 2017 – Amsterdam, Netherlands
- Foundation: 6-7 Jun 2017 – Amsterdam, Netherlands
- Foundation In-House: 19 May 2017 – Cambridge, UK
2016
- Advanced Service Planning and Delivery In-House: 14-16 Dec 2016 – Rome, Italy
- Foundation In-House: 13-14 Dec 2016 – Rome, Italy
- Expert: 23-25 Nov 2016 – Amsterdam, Netherlands
- Advanced Service Planning and Delivery: 21-23 Nov 2016 – Amsterdam, Netherlands
- Advanced Service Operation and Control: 9-11 Nov 2016- Amsterdam, Netherlands
- Foundation In-House: 7 Nov 2016 – Amsterdam, Netherlands
- Foundation: 27 Sept 2016 – Krakow, Poland (co-located with the DI4R conference)
- Advanced Service Planning and Delivery: 31 May-2 Jun 2016 – Amsterdam, Netherlands
- Advanced Service Operation and Control: 10-12 May 2016 – Amsterdam, Netherlands
- Foundation: 9-10 May 2016 – Amsterdam, Netherlands
2015
- Foundation: 10 Dec 2015 – Amsterdam, Netherlands
- Foundation In-House: 25 Nov 2015 – Rome, Italy