The EGI Foundation has been awarded the following certifications:
ISO 9001:2015 is an international standard that outlines the requirements an organization must maintain in their quality system. It evaluates whether Quality Management System of the company is appropriate and effective, while forcing to identify and implement improvements.
Continuous improvement assures customers benefit by receiving services that meet their requirement, and that consistent performance is delivered.
ISO/IEC 20000-1:2018 is an international standard that outlines the requirements for design, transition, delivery and improvement of IT services that fulfil service requirements and provide value for both the customer and the service provider.
The ISO/IEC 20000-1:2018 standard allows to demonstrate excellence and prove best practice in IT service management.