EGI Federation Home

Our Users

Who and How We Serve

The EGI Federation proudly serves diverse user communities, providing advanced computing and data services tailored to their unique needs. From global research collaborations to individual researchers, SMEs, and public administrations, our mission is to empower data-intensive science and innovation across disciplines and sectors.


Watch the video and hear how researchers, organisations, and SMEs use EGI services to advance science and innovation.



Your Journey with EGI

EGI User Journey

EGI User Journey

Research Communities and Research Infrastructures

Research communities and infrastructures are at the forefront of scientific discovery and rely on advanced computational resources to support their work and operations. With long lifespans and international scope, these users require shared e-infrastructures for seamless collaboration and data management. 

EGI Support
  • Tailored solutions co-designed with EGI experts.
  • Centralised coordination by the EGI Foundation with local engagement through our Federation members.
  • Resources to enhance user-serving capabilities.
  • Collaboration and support through international projects.

International Research Projects and Collaborations

Large-scale international projects, such as Horizon Europe or Digital Europe initiatives, drive scientific advancements across diverse regions and domains. Despite their time-bound nature, these projects demand innovative solutions for complex, data-intensive challenges.

EGI Support
  • IT infrastructure for proof-of-concept and pilot projects.
  • Advanced digital tools like interactive notebooks and EGI Check-in.
  • Expertise in project management, technical consulting, innovation management, communications, capacity-building, and exploitation planning for maximised impact.

Small Research Groups and Individual Researchers

Small research groups and individual scientists often lack access to advanced computing resources or technical expertise. EGI bridges this gap by training, connecting them to appropriate service providers and ensuring tailored support. 

EGI Support
  • Access to resources and services.
  • Localised engagement through EGI’s geographically distributed Federation members.
  • Tailored support and training opportunities.

SMEs and Industry

SMEs and industry partners benefit from EGI’s services to enhance innovation and competitiveness. By facilitating access to research outputs and computing capabilities, EGI helps drive technological breakthroughs and business growth.

EGI Support
  • Compute-/data-intensive solutions tailored to business needs.
  • Collaborative initiatives with research communities.
  • Training and tools to enhance productivity and innovation.

Public Administration

Public administrations leverage EGI’s infrastructure to address pressing societal challenges, from climate change and emergency management to healthcare innovation. With secure, scalable solutions, EGI supports digital transformation and policy innovation.

EGI Support
  • Cross-border collaboration platforms.
  • Secure data services for sensitive information.
  • Expertise in fostering regional development and innovative public policies.

EGI Federation Members

The EGI Federation is composed of national and thematic infrastructure providers, data centres, and other organisations working together to deliver a seamless, global research infrastructure. Our members are not only contributors but also users of a dedicated suite of services that support the internal coordination, operations, and continuous development of the federation.

These services ensure a robust, secure, and professionally managed infrastructure that scales across countries and institutions.

EGI Support
  • Internal Service Catalogue for operating in a federated manner (See our Services for Federation).
  • Tools for coordination, policy development, and strategic alignment.
  • Operational support to ensure reliability, integration, and monitoring of infrastructure services.
  • Security and identity management with single sign-on and attribute management tools.
  • Validated software repositories for consistent service quality.
  • Collaboration and communication tools for community-building, planning, and outreach.
  • Opportunities for visibility through joint communication and industry engagement initiatives.

Whether coordinating a national infrastructure or operating a local data centre, federation members benefit from EGI’s support to improve efficiency, resilience, and innovation within the shared ecosystem.