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FitSM Training Materials

Learn how to manage IT services with a pragmatic and lightweight standard. EGI Foundation offers FitSM training as a service.

With FitSM Training you will learn the fundamentals of IT service management and how to implement FitSM in your organisation through a combination of lessons and examples.

FitSM is a lightweight standard for IT service management. It brings order and traceability with simple, practical support and provides a common conceptual and process model setting out realistic requirements.

What is FitSM

FitSM is a free and lightweight standards family aimed at enabling effective IT service management in the broadest range of organisations.