FitSM Training

Learn how to manage IT services with a pragmatic and lightweight standard

With FitSM Training you will learn the fundamentals of IT service management and how to implement FitSM in your organisation through a combination of lessons and examples.

FitSM is a lightweight standard for IT service management. It brings order and traceability with simple, practical support and provides a common conceptual and process model setting out realistic requirements.

The training programme is structured in three levels: Foundation, Advanced and Expert and is accredited by TÜV SÜD, a global leader in standardisation and certification.

With FitSM training you can:

  • Increase your expertise in managing IT services
  • Raise your professional profile by a recognised certification

I learned how to implement FitSM in an IT organisation and gained from the benefits the framework provides for efficient service management.Pavel Weber, KIT

Service provided by

THE EGI FOUNDATION

Certification provided by TÜV-SUD.